Privacy Policy
Effective Date: October 27, 2026
Last Updated: October 27, 2026
1. Introduction
Guesthouse Management Inc. (“Guesthouse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website at guesthousemgmt.com, contact us, submit an inquiry, or otherwise interact with our business.
Guesthouse provides short-term rental and Airbnb property management services across Canada, Mexico, and Brazil. We may handle personal information in connection with property management inquiries, business relationships, referral partnerships, and other legitimate business activities.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements under applicable law.
2. Information We Collect
The information we collect depends on how you interact with Guesthouse.
Information You Provide
When you contact us or submit an inquiry through our website, we may collect:
Your name and email address.
Your phone number, if provided.
The type of inquiry you submit, such as property management, a referral or partnership, or another business inquiry.
Information about your property, business, location, or potential partnership.
Any other information you choose to include in your message or correspondence.
You are not required to provide information beyond what is reasonably necessary for us to respond to your inquiry or provide a requested service.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform or related service providers. Depending on our website settings and the services in use, this may include:
Your IP address and general location information derived from it.
Browser type, device information, and operating system.
Pages visited, referring websites, and interactions with our website.
Dates, times, and technical information relating to your visit.
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
3. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Respond to inquiries and communicate with prospective or existing clients.
Assess property management opportunities and understand property owners’ needs.
Develop and maintain business relationships with referral partners and other professionals.
Provide, coordinate, and improve our services.
Operate, maintain, and improve our website.
Understand website traffic and visitor engagement, where analytics tools are enabled.
Maintain business records and comply with applicable legal obligations.
Protect our website, business, and users against fraud, misuse, and security threats.
We will not use personal information for materially different purposes without obtaining consent where required by applicable law.
4. Cookies and Website Analytics
Our website is hosted on Squarespace. Squarespace and any analytics or other services we enable may use cookies or similar technologies to support website functionality, understand visitor activity, and improve website performance.
Cookies are small files stored on your device that can help a website recognize your browser and remember certain information.
Depending on the cookies and services in use, you may be able to manage your preferences through our website, if a preference tool is available, or through your browser settings. Disabling certain cookies may affect website functionality.
We may also use website analytics to understand how visitors interact with our pages. The specific information collected and the available controls depend on the tools enabled on our website.
5. How We Share Personal Information
Guesthouse does not sell personal information.
We may share personal information with third parties when reasonably necessary for the purposes described in this Privacy Policy, including:
Service providers: Companies that support our website, email, communications, analytics, data storage, and business operations.
Professional advisers: Legal, accounting, or other professional advisers where necessary.
Business partners: Referral partners or other parties involved in a specific opportunity, where appropriate and permitted by law.
Legal and regulatory authorities: Where disclosure is required by law, legal process, or a legitimate need to protect our rights, property, or safety.
We seek to limit disclosures to information reasonably necessary for the relevant purpose. Where appropriate, service providers are expected to handle information in accordance with their obligations and applicable privacy requirements.
6. International Processing and Transfers
Guesthouse operates across Canada, Mexico, and Brazil and may use service providers that store or process information in other jurisdictions.
As a result, personal information may be transferred to, accessed from, or processed in a country other than the country in which it was collected. Privacy laws in those jurisdictions may differ from those in your location.
Where required by applicable law, we will implement appropriate safeguards and obtain any necessary consent for international transfers.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, and meet legal or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements. When personal information is no longer required, we will take reasonable steps to securely delete it, destroy it, or otherwise dispose of it, subject to any legal retention obligations.
8. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.
9. Your Privacy Rights
Depending on your location and the privacy laws that apply, you may have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of personal information, subject to applicable legal obligations and exceptions.
Withdraw consent to certain processing activities where processing is based on consent.
Object to or request restrictions on certain uses of your information.
Request information about how your personal information is handled.
Lodge a complaint with the relevant privacy regulator.
Residents of jurisdictions with additional privacy protections may have other rights under applicable law.
To exercise a privacy right or ask a question about your information, contact us using the details in Section 12. We may need to verify your identity before responding. We will handle requests in accordance with applicable legal requirements.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties operate independently and have their own privacy policies and practices.
Guesthouse is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our website and business services are intended for adults and business users. We do not knowingly collect personal information from children through our website for the purpose of providing services to them. If you believe a child has provided personal information to us, please contact us so we can assess and address the situation as appropriate.
12. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your personal information is handled, you can contact:
Guesthouse Management Inc.
Email: info@guesthousemgmt.com
Website: https://guesthousemgmt.com
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage visitors to review this page periodically to remain informed about how Guesthouse handles personal information.